privacy policy
About this Policy
This policy sets out how Discount Vehicles Australia Pty Ltd ACN 088 330 152 (discountnewbikes.com.au) collects, uses and discloses your personal information.

If you disclose personal information to third parties this policy will not apply and you will be subject to the privacy policy of that third party.

By accessing or using discountnewbikes.com.au services, including the discountnewbikes.com.au you agree to the use and disclosure of your personal information in the manner described in this policy.


Discountnewbikes.com.au and privacy
discountnewbikes.com.au is bound by the Privacy Act (1988).


What personal information is collected
discountnewbikes.com.au collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of services they offer.

Personal information collected by discountnewbikes.com.au may include:
  • your name, address and contact details
  • user ID's and passwords
  • the services provided to you
  • records of communications with discountnewbikes.com.au including records using Communications Services


How is personal information collected
discountnewbikes.com.au collects personal information in a number of ways, including:
  • directly from you when you provide information directly to discountnewbikes.com.au in person, by phone or in writing (whether electronic or otherwise)
  • directly from you when you communicate with discountnewbikes.com.au or any other person using discountnewbikes.com.au Communications Services
  • from third parties such as:
    • discountnewbikes.com.au related companies; resellers of discountnewbikes.com.au services and service providers to discountnewbikes.com.au
    • operators of linked or served web sites, applications and advertising on the discountnewbikes.com.au network
  • from organisations identified or described under the heading "How is personal information disclosed"


How personal information is used
Your personal Information may used for the following purposes:
  • to provide the services requested by you
  • to manage those services including, customer service and billing
  • to research, develop and improve discountnewbikes.com.au services
  • to conduct surveys to determine use and satisfaction with discountnewbikes.com.au services
  • to generate statistics in relation to the discountnewbikes.com.au Network
  • to promote and market special offers and other services to you
    • If you do not want to receive these please let us know by clicking on the "contact us" link at the bottom of this page and advising us that you would like to "opt out". In addition, if we email you we will include a way for you to "opt out" of receiving further emails.
  • for purposes connected with the operation of the discountnewbikes.com.au Network


How is personal information disclosed
discountnewbikes.com.au may disclose personal information to individuals and organisations other than discountnewbikes.com.au. The organisations to which we may disclose personal information include:
  • discountnewbikes.com.au staff and discountnewbikes.com.au bodies corporate
  • the public if you advertise with discountnewbikes.com.au or use publicly available Communications Services
  • individuals and organisations that advertise with discountnewbikes.com.au if you submit an enquiry with discountnewbikes.com.au. Depending on your enquiry these may include:
    • private advertisers
    • licensed car dealers
    • car brokers
    • operators of Linked Sites
    • financial service providers
    • insurance service providers
    • vehicle inspection service providers
      • If you do not want discountnewbikes.com.au to disclose your personal information to these individuals and organisations do not submit enquiries
  • outsourced service providers who assist discountnewbikes.com.au to provide its services including:
    • information technology providers
    • marketing and market research advisers
    • professional advisers
  • resellers of discountnewbikes.com.au services
  • organisations involved in a sale/transfer of discountnewbikes.com.au assets, business or shares
  • government and regulatory authorities as required by law


How to access your personal information
You generally have a right to access your personal Information. If you wish to access your personal information please Click here or on the "contact us" link at the bottom of this page. Please remember to provide as much detail as you can as this will help us to find the information. There is no charge for this service.


What if you don't provide personal information?
If you choose not to provide personal information when requested, discountnewbikes.com.au may not be able to provide you with the full range of discountnewbikes.com.au services.


discountnewbikes.com.au, Linked Sites and personal information
When you visit a website or use an application on the Discountnewbikes.com.au, discountnewbikes.com.au records anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded type of browser and operating system.

Cookies may be used by discountnewbikes.com.au to help discountnewbikes.com.au provide you with the full range of services it offers, remember your preferences, measure and analyse usage of the discountnewbikes.com.au and for security. You may adjust your Internet browser to disable cookies. If you cookies are disabled discountnewbikes.com.au may not be able to provide you with the full range of discountnewbikes.com.au services.

Cookies may collect and store your personal information. This policy applies to personal information collected via cookies.

The discountnewbikes.com.au may include links to third party web sites, co branded web sites and applications and advertising served to the discountnewbikes.com.au by third parties (Linked Sites). Companies who operate Linked Sites may collect personal Information through the use of cookies and otherwise. Discountnewbikes.com.au is not responsible for Linked Sites and recommends you read the privacy policy of Linked Sites before disclosing your personal information.


What if I have a problem?
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.

Location: Level 1, 109 Burwood Road, Hawthorn, 3122
Postal Address: As above
Phone: +61 (03) 9093 8600 (Business Hours EST)
Contact: Patricia Chalmers
Email: Click here to contact us by email


How this policy changes
This policy may change over time. All changes will be published on this website.


About security and personal Information
discountnewbikes.com.au takes reasonable steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure.

Version 2.0 (June 2008)
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